The next to the last day of the month was very productive for us. We did 4 tours and three meals for prospective residents and finished the day with 2 more move-ins. My tour was with a couple and their daughter and it was their first visit to our community. They left very impressed and will someday be residents of Arcadia Place, but probably not for a few months yet. One of the key issues for them, aside from the local amenities and programs, was the travel program we offer. Residents can stay for free at sister communities anywhere in the country and Canada. They have family in Salem, OR, Seattle, WA, and Grand Junction, CO, and we have communities in each of those locations. They are excited about being able to visit them for just the cost of transportation. It was hectic but productive.
The day wasn't without incident though. There was another ecall that we had at 9:40 PM last night. Fortunately, it was a false alarm. A woman accidentally set off the alarm next to her bed. Other than that, we caught up on some sleep and look forward to ending this week today. Actually, tomorrow morning following our night of being on duty for ecalls.
There is one more huge push today but there aren't the number of tours that we had yesterday. We are hoping for one more move-in today that will assure a good month for us. Our occupancy should go above 80% for the first time since last November when the community sat at 65% following the disastrous 2 months of October and November when 20 people moved out. As we said in the beginning - it's better to work in a community where you can't go anywhere but up, rather than starting out at 95% and dropping down to who knows what. We feel we have definitely made a difference so far and hope to keep up the momentum...
Saturday, March 31, 2012
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