Busy Making Calls

Yesterday was a short day for Charlie and Terri who were to leave at 3 PM for their 2 days off. Of course, we had to come in early for the conference call at 9:30 AM so our day was extended - doesn't seem fair. Anyway, with the other managers being away in the late afternoon, and with our sales person off for the day, I was left to make all the calls (25) for the day to prospective residents.

When I have to make phone calls I need to make them from our apartment since there is just too much noise and too many interruptions in the office. That means that Josie has extra pressure to man the office alone to answer the phone and respond to resident issues - plus, do her normal reports for the day. We managed to get them all done but it makes for a tiring day.

Our schedule for the next week, beginning today, is filled with full days - except for our normal days off on Sunday and Monday. There is a sales summit next week in Hemet, CA where we all have to attend classes. The managers go on Tuesday and Wednesday, and we go on Thursday for just 1 day. That means we need to cover the full days on Tuesday and Wednesday where we normally split the time with the managers. So, we will work full days on Tuesday through next Saturday, including our day in class.

That should be our last truly full week as we have another co-manager couple arriving after the classes next week. They are from San Diego - close to their home ground - and that means we will have 3 couples as managers and co-managers. It will be interesting to see how that works out since we only have 2 computers in the office and 4 chairs. It is loud enough in the office with just the 4 of us now. We hope it works out for the best since we can use some more managers to spread the responsibilities and the scheduled work time...