Tuesday, March 22, 2011

Learning the New Job

Our day began at 8:30 AM yesterday in the office. There was very little organization and the (business) manager that hired us was off on Mondays, so the others at the front desk were left to introduce us to the routine. Not knowing exactly where to start, Brenda, the most senior of the front desk workers, had us just go through the system on one of the front desk terminals. Of course, we already knew the software system, so it was not long before we were ready for our next task. Brenda had us drive around the campground in a cart with a list to check for scheduled vacated spaces. She instructed us to take our time. So far, they had us wondering what we were suppose to do.

Eventually, the manager of the campground - different from the business manager that hired us - came in and gave us some shirts to be used as uniforms and took copies of our passports to attach to the paperwork which will be forwarded to the corporate office. It will evidently take a few days to get assigned an employee ID and be given all the passwords to the system and keys that we may need to do our jobs. I guess we find out for sure today when the business manager returns to work.

The rest of the day - until 5 PM - was spent handling a few reservations, checking on vacated spaces, learning the closing procedures and just talking generally about the job, the area, and the location of items necessary to perform the job. All in all, the day was not very productive from our point of view. I expect that today we will have more hands-on work as far as handling check-ins and reservations.

One thing we discovered was the reason why there are no (natural) beaches in the keys - there are no waves! Of course, why didn't we think of that. The only beaches are man-made and that accounts for their scarcity. These islands are different from the mainland in that regard. There are a couple nice ones not too far from us, so we should be OK with that.

Day two begins again at 8:30, and we are still anxious to get our schedule. It will be nice to be able to plan for our days off, so we'll see...

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