Monday, February 18, 2013

Training Day

We were prepared for a training session to last for several hours yesterday. We assumed it would involve actual hands-on practice of each of the functions. We were wrong. Our class began on time at 2 PM but the instructor - our Manager, Danny - had so much to do that he cut our class back to 1 hour. That didn't give us a lot of time to learn the ins and outs of our duties at the concession stand.

After clocking in at the side entrance to the stadium, we all were taken to the stand where we are assigned:


It is the largest of the concession stands and is 3 doors wide. There will be about 20 individuals working the stand and it will get very busy at times.

Danny gave instructions on the equipment and discussed all of the components we will be selling at the stand. He had the group divided into two parts - one for cooking and utility workers who help with all the work in the back of the stand, and the cashiers and "runners" who work the front. Below is a shot of Danny giving instruction to the cashiers:


Because the class was cut short, he didn't spend a lot of time on any one topic and kind of bounced around to make sure everything was covered. I took a shot of all the detailed containers and packaging so that we could learn them at home. First is the shot of the food packaging and containers:


Then, we have the cups that are used for the various drink options:


He jumped around and tried to explain as much as he could during our brief, one hour session. It looks like most of our training will turn out to be on-the-job, and we believe the first game that we work on the 22nd will be a real experience. Our uniforms will be picked up on the first day - a shirt that is swapped out after each game for a clean one, and a visor which we pay $2 for and can keep at the end of the season or return for our $2 refund. They provide free food for us before checking in at each game, but we have to complete the meal before clocking in for the day..

My job is a Lead on the concession and Danny asked that I come in for about 45 minutes on either Wednesday or Thursday this week for one-on-one training on my responsibilities. I have to arrive about n hour earlier than the rest of the staff and stay about an hour longer at the end of each day. I will have another update on that following my individual training.

Josie has to work three days this week at the flower shop to replace a worker that had a death in the family, so she will be busy almost every day this week. We are about to enter into the Spring Training season and we are both looking forward to the learning experience...


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