First of all, yesterday and last night were a rare stretch without any ecalls. It seems like there has been at least one of those every 24 hours. One of the residents that we have had ecalls for and was always a concern for us - Woody - has moved out. He was the resident that had the apartment above us and was the one that Josie heard yelling for help a couple weeks ago after he fell next to his bed. He came up to us in his wheelchair one day last week and informed us he thought he had a small stroke as he was seeing double and his legs were feeling weak. It turned out that it was a small stroke and his family decided to move him out for a higher level of care. For 95 years old, he was getting along pretty well.
Another resident that we have had a few ecalls for - Gus and Nellie Hernandez - are also moving out for higher care. They are the couple that has their daughters staying with them off and on all the time to assist with their daily care. They can barely walk and are both in their 90's. It is sad to see these people leave as their lives are nearing the end of the journey. The apartments of these folks are filled with photos of their families and the days when they led vibrant lives.
The effect of these unscheduled move-outs is that our occupancy rate has slipped below 80% again. It makes it doubly tough to catch up when you need to obtain move-ins just to stay even. That is part of the nature of this business.
Except for another sales conference call that wasted another hour and a half, yesterday was uneventful. The sales pressure is definitely felt to a lesser degree in the early part of each month. It steadily builds though as each day passes during the new month. Today is a short day - we are off at 3 PM - so it's a bit easier to get started knowing that our brief mid week break is near...
Wednesday, April 4, 2012
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