Audiologist and Back to Work

My appointment at the Audiologist lasted about an hour. The new hearing aids were fitted and tuned in the office, but to fine tune them requires some use in the real world and, probably, several follow up visits. They performed well yesterday, but there are some adjustments that I noticed need to be made. I still have a problem in crowded situations like the dining room, but they performed much better than the old pair. I could at least follow the conversation at our table during meal time. My first follow up appointment is February 28, and I believe I can wait till then to go in again. I probably will discover some other fine tuning that needs to be done by then.

The first day back to work was again targeted at new sales. There is such an emphasis on adding new residents that you wonder if upper management even knows that there are must-do tasks everyday that require your full attention. At times it seems like we are asked to perform like car salesmen and hang in the face of people to pressure them into deciding to come here. We, personally, don't like that kind of pressure to be placed on people. I was upset yesterday when I discovered that 2 people that I had been working with were contacted by 3 other, different sales people - within a 48 hour period! People are going to get turned off with that kind of pressure. It reminds me of car salesmen when they get your telephone number. They pester you to death until you either buy or you tell them to leave you alone. It's tough to build trust and relationships with individuals when so many others are interfering in your sales effort. Oh, well.

We were on-call all night last night and fortunately we had no ecalls. Our phone rang twice during the night but nobody was on the other end. It was probably a resident trying to get in touch with the kitchen to order some food to have delivered to their apartment. It's another day of 7 AM till 3 PM today. It's a challenge to get off work on time with Terri and Charlie - who come on at 11 AM and work through the rest of the day. They are sticklers for detail and almost always have some report or task that they need you to complete before you leave. With all the phone calls we are required to make to new prospects, it makes for a very busy schedule. So far though, we are still positive about the overall experience and feel like we can fulfill our objectives here...