Thursday, January 13, 2011

Going in Circles at Camping World

We did everything that we normally do to the rig to get it travel ready: clear all the countertops, put away anything that can move during travel, make sure all the cabinet doors are latched, unhook the water and power, pull in the slides, raise the jacks (if possible) and hitch up. We were only going a couple blocks to the Camping World for our 1 PM appointment, but we still have to prepare the rig for travel. We arrived right on time and proceeded to wait, almost an hour, while they tried to figure out where to put the fifth wheel in the service bays. It never made it to the service area because they were so busy. The people at Camping World were instructed to perform a test on the hydraulic lines by Lippert Components,  and they performed the test right there - in front of the store. The test results were reported to Lippert, and they said that this was a unique set of jacks and the test had to be performed another way - so it was done again, in reverse of the first test. Both tests failed their results. It is now determined that hydraulic fluid is leaking from one of the front cylinders and needs to be replaced. Lippert will ship the parts - UPS Ground, since I refused to waste more money over-nighting parts that may not work, and Lippert refuses to pay for overnight shipping - and the parts are scheduled to arrive by the middle of next week. Of course, we will be gone and located in another park that is about 30 miles from here at that time. We have no choice though. We have to get the jacks repaired.

Our plan to play mini golf during the appointment yesterday went out the window, and we just brought the rig back to our site after the tests in front of the store, and set up all over again. Believe me, this is getting old! It is still mind boggling to us that any company would risk further damage to a unit - or worse, to us - by not insuring that the problem is fixed before more damage can be done. If these jacks drift down while we are traveling, they could catch on something in the road and rip apart the rig and/or cause a crash, or both. We have a nice paper trail on this problem if we ever need it in a lawsuit.

Today is our day for the Tampa RV Show. We are planning to connect with Hank & Brenda who are also in Florida and planning to attend the show with us. We will meet them at the entrance when we arrive at the Show, around 9:30 AM. It should be a fun day, and we are hoping to get some info from recruiters and also see some new and exciting products. We are armed with some resumes in case we need them. It's off to Tampa...

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