Wednesday, May 9, 2012

The Straw

We knew that the Regional Team was scheduled in yesterday for a day of meetings in preparation for the big corporate visit on Thursday. One of the main areas of discussion in the meetings was what is called a "Weekly Tracker" where sales activities are mapped out with individual responsibilities for each member of the management team in the community, including operations functions. It is a detailed description of who is assigned to various tasks and indicates to the Regional Team all of the division of responsibilities for handling leads, making calls, responsibilities for operations such as payroll, maintenance, Accounts Payable, Petty Cash, etc. The "Tracker" was prepared by Charlie and was done while we were off on Sunday and Monday. It was a shocker for Josie and I and also the Regional Team to see that we (Josie and I) were not shown as the primary responsible party for tasks that we always perform and performed well. The Regional Team proceeded to dissect the "Tracker" and insert our names where they should have appeared in the beginning. Charlie and Terri were chastised for not preparing the document properly and it actually served the purpose of putting the new couple in their place as they obviously had convinced Charlie and Terri that they were ready to take on more responsibility than they could handle. It was the final straw for Josie and I.

We had been seeing a change in the attitudes of Charlie and Terri since they placed the new couple on their same schedules several weeks ago. The communications between us has been strained which has added to our frustration and pressure. We had decided before the meetings even started that we wanted to chat with Randy, our Regional Director, sometime before he left yesterday. We had the meeting at around 4:30 PM and we requested a transfer to another community. Randy totally understood and said he didn't want to lose us and told us we were an essential part of the community.

The discussion then turned to where we might want to go. He wants to keep us in his Region and suggested a community in La Mirada called The Palms. He said there was a management team there that wants to move south and could be a good situation for both of us. We also talked about transferring to one of the communities in the Phoenix area. We have talked about spending more time in that area to finally clean out our storage and to plan for our long term retirement. We could also have access to our regular Doctors which is important now that Josie has her health insurance. Working for the company there would allow us to accomplish that goal and to continue with the company benefits. We aren't too excited about transferring to a community in the LA area, so Randy is going to talk with the Regional Director that handles AZ.

This will all be sorted out rather quickly, and we expect to hear something today about the next step...

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