Unscheduled Verizon Problem

While we were staying in Gallatin, TN, just before arriving here, I purchased a wireless modem from Verizon called a Fivespot. It was a decision made that would eliminate my Alltel Data Card and allow both Josie and I to be online simultaneously and also connect our wireless printer - wherever we go and there is a Verizon signal. With accumulated credits and discounts, it only cost me $50, so we popped for it.

There was a problem at the store with installing the device but they got it to work, with some limitations, with a promissed software "fix" that would be available in about a week. To make the story short, the problem wasn't fixed so they ended up sending me a new replacement which I received yesterday AM. I followed all the installation instructions for the new device and couldn't get it to work at all so I called Verizon technical support for help. As luck would have it, they not only couldn't get the new device to connect at all, but they couldn't get me back to the limited use I had on the original device. The duration of this fiasco on the phone cost us 3 hours out of our day. They ended the call with a promise to "elevate" the problem and have another technician call in 24-72 hours. It's a good thing that we can connect to Internet with the Wi-Fi in the campground here.

Just as I was wrapping up the phone call with Verizon, a Reporter from the Lexington Herald-Leader newspaper (online at Kentucky.com) came by and was doing a feature on Workampers at Amazon.com. We spent about another hour or so with him and, after he took some pictures, left our fifth wheel to talk some more with Hank next door. The article is scheduled to appear on November 29, so we will keep you posted.

We eventually made it to Walmart to do our grocery shopping at around 4 PM so the day was basically shot.

The rain is still here this morning and our only scheduled outing is to go to lunch with Hank and Brenda at a local "Philly Cheese Steak" place to see how close they come to the real thing. Not many places outside of Philadelphia can make a "real" one. Karen and George are working so it will just be the 4 of us. That's about it from here...