Thursday, March 31, 2011

Still No Passwords

It is unbelievable that after almost 2 weeks, I still don't have the proper access to important functions at work. In any job we have ever worked, the payroll paperwork - W-4 forms - have been completed no later than the first day of work. These forms are required by payroll to establish deduction criteria from your paycheck. The payroll system here is administered by ADP, a popular payroll company used by many corporations, and one we have been involved with before. The problem is not with them, but rather with Equity Life Style Properties. We can understand that it may take longer to get things from corporate, but never this long for new employees. At least Josie can use the clock to sign in and out. I'm still writing down my hours manually. The problem carries over to the use of the computer system, and we cannot log on to them unless we use someone else's passwords.

Aside from the issues above, we don't see any change forthcoming regarding the confusion that reigns all over the office. There are times when even the manager has to figure out what rate to charge someone who is extending their stay, or checking in on one of the unusual rate packages they offer. Given that Josie and I are the only front desk workers scheduled on Wednesday and Thursday, the pressure is making us very uncomfortable. Josie and I have agreed that with the size of the campground - over 500 spaces - it adds to the workload and causes the phones to be busier than normal, therefore, adding to the confusion. Our experience has been with campgrounds that have around 100 - 150 spaces, so it was a much calmer environment. If it sounds like we are not going to remain here, you're probably right. The final decision won't be made until after the first pay period, which is next Wednesday.

If it doesn't work out here, we will most likely bite the bullet and make the long, expensive journey back to Cody, where they still want us back. I calculated a trip of around 2800 miles from here, allowing for a stay at Josie's sister's place for a couple days, and a stopover in New Orleans, where Josie has never been. If we were to leave here around the middle of April, we would get to Cody in plenty of time to start in mid May, which was the way we left it with them last year.

The weather recently has added to our concerns as we have had to use the A/C every day the last couple days and promises to be the normal mode for the foreseeable future. The days are getting hotter and more humid, with some serious storms passing through FL to the north of us. Yesterday, the high was 85, and the low was 77. Looks like an interesting week ahead...

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