The parts were ordered from Lippert Components yesterday and they were shipped overnight, so we should get them today. They really upset me though, as they claimed that they only approve UPS Ground as a shipment method for warranty work. If we allowed the parts to ship UPS Ground, we probably wouldn't receive them until sometime next week. It's hard to believe that this company doesn't make exceptions when the customer has already been inconvenienced as a result of their holiday shutdown. Not only that, the problem is a result of their product failing - why should we have to incur any expense at all? They closed their offices on Thursday, December 23rd, and reopened yesterday for 2 days and they will close again for the New Year tomorrow. It cost us $55 to have the parts overnighted - ridiculous!
Camping World is all ready to get the work done when the parts arrive. We have made tentative plans to stay in 2 Georgia State Parks - Jackson, GA., just south of Atlanta, and Adel, GA., almost to the Florida border. The weather isn't much different in the south from what we hear. It is 23 degrees outside right now - the low was 20 - and it is below freezing in many parts of Florida. Who's idea was this anyway to go to Florida this winter?
We're sure that the weather will improve everywhere in the Southeast. It is not normal for it to stay so cold for so long. We can remember that almost every year there is a cold spell - or two - that spreads all the way to Florida. This one could have waited until February or March. A lot depends on whether we get jobs while there. If we cannot get jobs, we will leave and head west. We're keeping our fingers crossed.
The service people will be ready to take our fifth wheel into the service bays at around 10 AM and we are about ready for them to arrive. Our plan is to take our computers and find a good place to spend some time today and try to enjoy some of the area. More tomorrow...
Tuesday, December 28, 2010
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